By Grace G Lau in Speaking — Nov 14, 2019 World Usability Day Los Angeles 2019 In which I spoke about healthcare burnout and the impact of usability in healthcare UXPALA World Usability Day 2019: Designing The Future We WantUXPALA WORLD USABLITY DAY 2019:DESIGNING THE FUTURE WE WANTAs usability professionals, our work is moving us closer to a certain future. Whether the progress is intentionally or unintentionally created, and whether that future is tomorrow, next month, or several years or decades down the line - we …Eventbrite