I was invited as a guest lecturer for a day at Azusa Pacific University's weeklong Summer Immersive, DSGN504 Digital Experience in Design. I designed and facilitated a 6-hour talk and activity on UX in product and service experience.

Audience

Small group of working professionals learning about user experience on the side in a summer intensive program

Teaching goals/objectives

• Share topics and resources around systems thinking, design thinking, community design
• Exposure to a systems mapping workshop
• Instill an awareness of different types of bias
• Learn about various approaches to design through plain language, information architecture, core model, network thinking, wayfinding

Topics covered

• Systems thinking + short systems mapping exercise
• Evolution of various design thinking models
• Calling out different types of bias when planning participatory design
• Frameworks for designing experiences

Risks/Concerns

I had originally planned to include a module how to evaluate and assess the impact of design but felt that this might have needed more context and engagement outside of the scope of this 6-hour workshop.

Would I do this workshop again? Definitely.