I was invited as a guest lecturer for a day at Azusa Pacific University's weeklong Summer Immersive, DSGN504 Digital Experience in Design. I designed and facilitated a 6-hour talk and activity on UX in product and service experience.
Small group of working professionals learning about user experience on the side in a summer intensive program
- Share topics and resources around systems thinking, design thinking, community design
- Exposure to a systems mapping workshop
- Instill an awareness of different types of bias
- Learn about various approaches to design through plain language, information architecture, core model, network thinking, wayfinding
- Systems thinking + short systems mapping exercise
- Evolution of various design thinking models
- Calling out different types of bias when planning participatory design
- Frameworks for designing experiences
I had originally planned to include a module how to evaluate and assess the impact of design but felt that this might have needed more context and engagement outside of the scope of this 6-hour workshop.
Would I do this workshop again? Definitely.