Cedars-Sinai Medical Center hired Perficient Digital as a consulting team for user experience. My role on this project was primarily as an information architect on the Perficient XD team.
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This project lasted from October 2016 (??) to April 2017.
The Journey
The Cancer Institute was identified as the pilot of the redesign project based on a content audit I conducted and the client's department priorities.
As part of the navigation and content work, I worked on the following
- conducted cancer literature review
- conducted nurse navigator interviews
- helped facilitate persona workshops
- created the rubric and conducted the pilot content audit that was used for content migration until its larger project completion in 2019
- ran design studios with client team
![](https://www.graceglau.com/content/images/2021/12/image-8.png)
![](https://www.graceglau.com/content/images/2021/12/IMG_20160929_114726.jpg)
![](https://www.graceglau.com/content/images/2021/12/IMG_20160929_111738.jpg)
![](https://www.graceglau.com/content/images/2021/12/IMG_20160929_114641.jpg)
![](https://www.graceglau.com/content/images/2021/12/IMG_20160923_151733.jpg)
![](https://www.graceglau.com/content/images/2021/12/IMG_20160929_114717.jpg)
![](https://www.graceglau.com/content/images/2021/12/IMG_20160923_160423.jpg)
![](https://www.graceglau.com/content/images/2021/12/IMG_20160923_145542.jpg)
The Outcome
The new design was launched. I did not collect any information on how well this effort helped since the team moved on to continue the work on other topics.
Learnings
- Facilitating workshops on proto-persona development
- Conducting secondary research through a literary review
- Learned alongside mentors Jeff Tang, Karen Bachmann about IA and research work for clients.
- Learned about managing client and team expectations from Account Director Nathan Zahn.
Cancer Institute redesign for Cedars-Sinai
In which I conducted primary and secondary user research, persona workshops, and tested site navigation for the Cancer Institute at Cedars-Sinai