Don’t know about you, but my mind is breathing in the metadata from this NPR article about healthcare ratings on Yelp.
Can you imagine the kind of information is being collected, by whom, and for what? It’s all coming together in a consumable form here … for common use. What power this information has in swaying the consumer in the decisions they make! And what changes those healthcare practitioners will have to make to make their office more appealing to their target audience?
Transparency, accountability, reliability… you answer to the users, you have no place to hide.